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Assistant Branch Manager – Gilmer County Library
About the Role
This position is central to maintaining the relationship between the community, staff and the material services we provide. This position communicates regularly with the Branch Manager and branch staff on daily developments in the branch. This position ensures that materials flow in, out and around in a well-regulated manner, striving to deliver the right item at the right time. This customer focused position anticipates and meets the needs of users in the most visible way, supervising/training branch staff and directing daily branch activities. Individuals in this position can expect to spend 30% of their time assisting the public, sometimes from a library service desk, 50% of their time assisting with circulation/collection maintenance, and 20% of their time completing managerial and leadership tasks.
Closing Date: 1/30/2024
Start Date & Location:
March 3, 2025 / Gilmer County Library, 268 Calvin Jackson Drive, Ellijay, GA 30540
Salary & Benefits:
$32,130 annually, depending on experience and qualifications. Paid Annual Leave, Sick Leave & Holidays. State Health Benefit Plan, Flexible Benefits and Teacher Retirement System.r
Schedule:
Full-Time, 40 hours per week. Schedule includes a combination of daytime, evening, and weekend hours. This library is open 6 days a week. Work schedule will vary, and flexibility is required.
Responsibilities:
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Demonstrate general knowledge of the library automation system in use and specific knowledge of the operations that apply to circulation procedures
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Understand and perform circulation operations for all library materials (including but not limited to check-in, check-out, renew, place holds, process holds, financial transactions, recordkeeping, etc.)
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Access the OPAC (online catalog) and use a variety of tactics to locate items in the collection (via subject heading, author, title, keyword searches, etc.)
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Understand and perform procedures for shelving, shifting, shelf reading and weeding.
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Deliver quality customer service, greeting the public in a welcoming, professional manner.
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Assist the public in locating, selecting, and using resources.
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Encourage users to follow library policies; apply good judgment when deviating from official policies and procedures.
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Proactively interacts with the public to ascertain what they need and ensure they find it.
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Educate and train staff in the library in circulation procedures and inform them of changes; supervise and train staff.
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Communicate branch procedures, daily activities and changes to all staff.
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Engage in conflict resolution and problem solving.
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Coordinate notices between the library and the public via email, postal, and telephone communications.
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Maintain voter registration records and ensure timely submission of registrations.
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Perform computer data entry.
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Handle financial transactions, count money and make change accurately; run daily reports and manage branch level financial duties as needed.
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Run reports and coordinate maintenance of records in the database for assigned branches.
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Provide assistance to the Branch Manager as needed by managing reservations, accepting donations, assisting with special library events, etc.
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Inform Branch Manager of employee issues and building needs.
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Assist at service points and provide staff support as needed.
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Maintain confidential cardholder, circulation databases, and transaction records.
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Perform collection maintenance with reports and weeding.
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Perform all management duties and serves as acting manager in absence of Branch Manager.
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Understand and adhere to the mission, values, and vision of the library organization and maintain current knowledge, trends and development through continuing education.
Qualifications:
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Bachelor’s degree or equivalent combination of education, training and experience. 2 years working in a library setting, with progressively responsible library experience (circulation experience is preferred).
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Bilingual ability is a plus in serving a diverse community.
Skills & Abilities:
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Skills reflecting a high level of comfort with technology.
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Ability to perform basic math
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Understand and follow written and oral instructions.
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Ability to work with others in a variety of circumstances; to work tactfully with staff and the public; to communicate effectively with supervisor, staff and the public. Ability to understand and perform library procedures.
Physical Requirements:
Must be able to stand and/or sit for prolonged periods of time; lift boxes and crates of no more than 30
lbs.; move and manipulate inventory; frequent stooping, kneeling and crouching.